Terms of service

OVERVIEW

Welcome to NUVORA. Throughout these Terms, the terms “we”, “us” and “our” refer to NUVORA.

NUVORA operates this online store and website and provides access to information, content, products and services offered through the website (collectively, the “Services”). Our store is powered by Shopify.

By visiting our website, using our Services or purchasing from NUVORA, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.

SECTION 1 – ELIGIBILITY AND USE OF THE WEBSITE

By using this website, you confirm that you are at least the age of majority in your state, province or country of residence, or that you have permission from a parent or legal guardian where required.

You agree to provide accurate, current and complete information when placing an order or creating an account.

You may not use our website or products for unlawful purposes or in violation of applicable laws.

SECTION 2 – PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors and appearance may vary depending on your screen, device and display settings.

Product descriptions, specifications, prices and availability may be updated without prior notice.

We reserve the right to modify or discontinue products at any time.

All products should be used according to the instructions provided and only for their intended purpose.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase a product from NUVORA.

We reserve the right to accept, refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, payment issues, product unavailability or inaccurate order information.

If an order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.

Please verify your shipping address and order details carefully before completing your purchase.

Orders may not be eligible for cancellation once they have entered processing or have been shipped.

Returns and refunds are handled according to our Refund Policy.

SECTION 4 – PRICES AND PAYMENTS

Product prices are displayed on our website in the currency shown at checkout.

Prices, discounts and promotional offers may change without prior notice.

The price charged will be the price displayed at the time the order is completed, subject to correction of obvious pricing errors.

You agree to provide valid and accurate billing and payment information.

Payments are processed through the payment methods available at checkout.

Applicable taxes may be calculated during checkout where required.

SECTION 5 – SHIPPING AND DELIVERY

We currently offer shipping to eligible destinations shown during checkout.

Orders are typically processed within 1–2 business days.

Estimated delivery within the United States is generally 2–5 business days after processing.

Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, weather, high order volumes or circumstances outside our reasonable control.

We currently offer free shipping on U.S. orders, unless otherwise stated during checkout.

Tracking information will be provided when available.

Customers are responsible for providing a complete and accurate shipping address.

For additional information, please refer to our Shipping Policy.

SECTION 6 – RETURNS AND REFUNDS

Eligible returns and refunds are handled according to our Refund Policy.

Please review the Refund Policy before completing your purchase for information regarding return eligibility, time limits and return procedures.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.

SECTION 7 – INTELLECTUAL PROPERTY

Unless otherwise stated, the content displayed on the NUVORA website, including our branding, text, graphics, design elements and original website content, is owned by or licensed to NUVORA.

You may use the website for personal and non-commercial purposes only.

You may not reproduce, distribute, modify, republish or commercially exploit our protected content without permission from the applicable rights holder.

Shopify and other third-party names, logos and trademarks remain the property of their respective owners.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to, or integrations with, third-party services.

We are not responsible for the content, availability, privacy practices or terms of websites or services operated by third parties.

Your use of third-party services is subject to the terms and policies of those providers.

SECTION 9 – SHOPIFY

Our store is powered by Shopify, which provides the e-commerce technology that allows us to offer our products and Services.

Purchases made through our store are transactions between you and NUVORA.

Shopify is not the seller of products purchased from NUVORA and is not responsible for the fulfillment, quality, safety or delivery of products sold by NUVORA.

SECTION 10 – PRIVACY

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Because our store is hosted through Shopify, certain information may also be processed by Shopify and other service providers used to operate our store, process payments, fulfill orders, provide customer support and improve our Services.

Please review our Privacy Policy for additional information.

SECTION 11 – REVIEWS AND USER CONTENT

If you voluntarily submit a review, comment, photograph, video or other content to NUVORA, you confirm that you have the right to submit that content.

You must not submit unlawful, misleading, abusive, defamatory or infringing material.

Where permitted by law, content voluntarily submitted to us may be used to operate, improve and promote NUVORA and our products, subject to applicable privacy and intellectual-property laws.

SECTION 12 – ERRORS AND INACCURACIES

From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping or other information.

We reserve the right to correct errors and update information where reasonably necessary.

If an error materially affects an order you have already placed, we will take appropriate steps, which may include contacting you, correcting the order or issuing a refund.

SECTION 13 – PROHIBITED USES

You may not use the website to engage in unlawful activity, violate the rights of others, distribute malicious software, interfere with the security or operation of the website, attempt unauthorized access, collect personal information unlawfully, impersonate another person or engage in fraudulent activity.

We may restrict or terminate access to the Services where these Terms are violated.

SECTION 14 – AVAILABILITY OF THE SERVICES

We aim to keep our website and Services available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.

Maintenance, technical issues, third-party outages or circumstances outside our control may temporarily affect availability.

SECTION 15 – DISCLAIMER

To the extent permitted by applicable law, the website and Services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, protections or consumer rights that cannot legally be excluded.

Product-specific warranties, if offered, will be described on the relevant product page or accompanying documentation.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, NUVORA will not be liable for indirect, incidental, special or consequential losses arising from use of the website or Services.

Nothing in these Terms limits liability where such limitation is prohibited by law.

SECTION 17 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless NUVORA and its service providers from claims arising directly from your unlawful use of the Services or your material violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

SECTION 19 – TERMINATION

We may suspend or terminate access to our Services where reasonably necessary, including where these Terms are materially violated or fraudulent or unlawful activity is suspected.

Provisions that by their nature should continue after termination will remain effective.

SECTION 20 – GOVERNING LAW

These Terms are governed by applicable law.

Nothing in these Terms removes or restricts mandatory consumer protections that apply to you based on your place of residence or the laws applicable to the transaction.

SECTION 21 – CHANGES TO THESE TERMS

We may update these Terms from time to time.

The most current version will be published on this page. Where required by applicable law, material changes will be communicated appropriately.

Continued use of the Services after an update means that the updated Terms will apply to future use of the Services, subject to applicable law.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service, orders or NUVORA products can be sent to:

NUVORA
Email: nuvoralumen@gmail.com

You may also contact us through the Contact page available on our website.

Last updated: September 16, 2026